Empire Coco Inflatable Bouncer for Kids, Coconut Palm Tree Bouncy Castle Slide Trampoline

Q: What are Inflatable Bouncers Made of?
A: Commercial grade PVC tarpaulin, high strength, lead free, water proof, fire retardant and UV protective to withstand up
to 120 degrees in temperature. Besides, we use high quality interior baffle materials and durable nylon threads.

Q: How do you do reinforcements and make high quality bouncers?
A: We use professional commercial sewing machines, with strong threads to double stitch everywhere,
quadruple or sextuple stitch for sensitive areas, reinforced strips at joints.We also use professional welding machines,
high-frequency machines, automatic cutting machines and digital printing machines to ensure strength, durability and longevity.

Q: What standards/certificates do you pass?
A: CE, SGS, EN71, ASTM-6413-99, NFPA 701 (1999) Large Scale, FTMS 191A Method 5903 and Australian AS3533.4.1.

Q: Can add logo printing on Inflatable Bouncers?
A: Yes. This is for free unless printing area is big or logo is customized and complicated. You may send us high resolution
artwork in JPG, PDF or PSD.

Q: What can we add for Inflatable Bouncers?
A: Below parts or features are optional (usually For Free or charged according to detail requirements):
1). Logo printings --- You can send us high resolution artwork in JPG, PDF or PSD.
2). Business card holders
3). Entrance ramp --- Most designs already include.
4). Climb, slide, pool, tunnel, basketball or obstacle functions --- Some designs already include.
5). Rain/Sun roof cover --- Some designs already include.
6). Emergency Exit of roof cover
7). Hook and loop fastener strips for removable banners

Q: What kind of mesh/nettings to make Inflatable Bouncer windows?
A: Small hole mesh/nettings which children's finger cannot put through, soft, comfortable, safe and durable.

Q: How to blow up Inflatable Bouncers?
A: By electric air blowers which are included, we can match suitable power and plugs for you. It usually takes 5 minutes
to blow up depending on design. Please make sure blower air hoses and hook and loop fastener zipper openings
(for quick deflation) are closed when in use.

Q: How many air blower hoses on an Inflatable Bouncer?
A: Usually 2 air hoses (1.2m long, with safety flaps inside) on the back base of bouncer, with good looking hook and
loop fastener covers to hide.

Q: Can we use Inflatable Bouncers in winds?
A: Although we make anchoring tie-down D rings (usually 4 to 15 rings for every ground corner and higher points,
depending on design) for stability, please use it depending on actual scene, we do not recommend use in strong
winds more than 35Km/h.

Q: Can we use Inflatable Bouncers in rain?
A: We do not recommend especially for heavy rain.

Q: Is there a Warranty?
A: Yes. 3 years' warranty against material defect and workmanship. It's long distance to ship back, so we send repair kit
for every inflatable product. If it is damaged, you can use repair kit (glue and same color material) to repair, and we are
happy to guide you through if there's any problem.

Q: Prices and Selling Terms?
A: 1) Unless otherwise stated all prices listed are including air blowers and repair kits, and based on Exworks selling terms.
2) We can do CNF/CFR, CIF or DDU terms if you need.
3) We recommend bigger quantity orders or wholesales which can save production and order processing cost,
so as to get a discount.

Q: How to order?
A: 1). Please specify the items and order quantity you need with any special requirements if you have.
2). We will quote you best price with details accordingly.
3). If you confirm the order, we will make Proforma Invoice with order details and payment conditions.

Q: How to pay?
A: We accept payment by T/T (bank wire transfer), Western Union, Credit Card via Trade Assurance. 50% deposit,
balance after production (we will take pictures or videos for confirmation).

Q: When will you arrange production and shipment?
A: We will start production as soon as we receive your down payment (deposit) or payment slip/copy.
After production is completed, we will blow up the products for quality control and email you photos for confirmation
and check if any modification is required. We also welcome your visit and inspection. We will make shipment and
send you shipping documents as soon as we receive the balance payment.

Q: Production time?
A: Production time for an order usually takes 10- 20 days upon receipt of deposit. However, it can be longer or shorter time,
depending on design (big or small size, simple or complicated, in stock or not), order quantity (big or small),
time frame when you place order (busy season or low season), etc.

Q: Shipping?
A: Can be shipped by sea, by air or express delivery. Actual shipping time depends on which seaport,
airport and delivery address you use.

Q: Shipping cost?
A: Please tell us the items, quantity (weight& volume) and port of delivery (address), so we check with shipping
company and quote you best price with details.